{"id":3090,"date":"2026-03-21T10:25:50","date_gmt":"2026-03-21T09:25:50","guid":{"rendered":"https:\/\/www.fysi.nl\/?page_id=3090"},"modified":"2026-03-21T10:28:01","modified_gmt":"2026-03-21T09:28:01","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.fysi.nl\/en\/physio-balance\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” max_width=”540px” hover_enabled=”0″ locked=”off” global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]

General Terms and Conditions
Fysi Partnership (Fysi Balance)<\/h1>\nHome<\/a><\/span><\/span>[\/et_pb_text][et_pb_divider _builder_version=”4.27.5″ _module_preset=”default” theme_builder_area=”post_content” color=”#F5F5F5″ hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_divider][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”14px” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

Date: May 2026
<\/strong>Chamber of Commerce: 80321186
<\/strong>Address: Wilhelminapark 140, 5041 EJ, Tilburg<\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” max_width=”600px” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@” _builder_version=”4.18.0″ _dynamic_attributes=”src” _module_preset=”default” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.0″ _module_preset=”default” max_width=”540px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font_size=”28px” header_3_font_size=”24px” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

Article 1 \u2013 General<\/h2>\n

General Terms and Conditions:<\/b> These General Terms and Conditions of Payment and Delivery, including the Appendix, are effective from 1 May 2025.<\/p>\n

Physi Partnership:<\/b> Maatschap Fysi, established at Wilhelminapark 140, (5041 EJ) Tilburg, registered with the Chamber of Commerce under number 80321186.<\/p>\n

Client:<\/b> the contracting party (any natural or legal person) to whom Maatschap Fysi provides services, whether or not via referral by an intermediary\/referrer. The contracting party is the party that bears the costs of the assignment performed.<\/p>\n

Offer (Programs):<\/b> services provided by Maatschap Fysi for the benefit of a client.<\/p>\n

Client:<\/b> the natural person who is registered with Maatschap Fysi for an intake or program.<\/p>\n

Referrer\/Intermediary:<\/b> the party that refers clients to Maatschap Fysi, whether or not based on an agreement.<\/p>\n

Agreement:<\/b> the contract for services concluded between the parties, which came into effect through the Client's acceptance of a quotation, invoice, or framework contract provided by Maatschap Fysi, and to which these general terms and conditions apply.<\/p>\n

Attachment:<\/b> the appendix attached to the General Terms and Conditions and inseparably linked thereto.<\/p>\n

Article 2 \u2013 Applicability<\/h2>\n

2.1 These general terms and conditions apply to all quotations and agreements between Maatschap Fysi and the client regarding all services provided by Fysi Balance, regardless of whether these take place on location or elsewhere.
2.2 Deviations are only valid if agreed upon in writing.
2.3 The Client's general terms and conditions are expressly rejected.
2.4 Acceptance of a quotation, invoice, or application constitutes acceptance of these terms and conditions.
2.5 If any provisions prove to be invalid, the remaining provisions shall remain in force.
2.6 Maatschap Fysi may amend these terms and conditions.
2.7 In the event of conflict, the agreement shall prevail.<\/p>\n

Article 3 \u2013 Quotations and offers<\/h2>\n

3.1 Quotations are valid for 30 days and without obligation.
3.2 Quotations are based on provided data.
3.3 Obvious errors do not bind Maatschap Fysi.
3.4 Combined quotations do not obligate partial execution.
3.5 Quotations do not automatically apply to follow-up assignments.<\/p>\n

Article 4 \u2013 Formation and duration of the agreement<\/h2>\n

4.1 An agreement is concluded by acceptance of a quotation, in writing or by e-mail, or by the registration of a client.
4.2 Changes are only valid after written confirmation.
4.3 The Agreement is binding upon confirmation or commencement of execution.
4.4 Changes may affect deadlines.
4.5 If necessary, the agreement will be amended in consultation.
4.6 Agreements are temporary and terminate automatically upon expiration.
4.7 Without a fixed term, a notice period of 2 months applies.<\/p>\n

Article 5 \u2013 Obligations of the client<\/h2>\n

5.1 The Client provides correct information in a timely manner.
5.2 The Client reports relevant changes immediately.
5.3 In the event of insufficient information, execution may be suspended.
5.4 Additional costs due to delay are for the client.<\/p>\n

Article 6 \u2013 Delivery and cancellation<\/h2>\n

6.1 The program starts after registration and acceptance.
6.2 Maatschap Fysi operates according to professional standards.
6.3 Execution is determined by Maatschap Fysi.
6.4 Work may be performed by third parties.
6.5 Timeframes are indicative.
6.6 Invoicing can take place per phase.
6.7 Participation in the program starts after payment.
6.8 Appointments must be cancelled 24 hours in advance (\u20ac150 per hour for no-show).
6.9 Client agrees to remedial rules (appendix).
6.10 Failure to comply with remedial rules \u2192<\/span> Full payment due.
6.11 In the event of joint termination:
\u2013 Introductory meeting: no cost
\u2013 After intake: intake fees
\u2013 <3 days before start: 30%
\u2013 After start: 50\u2013100% depending on phase
6.12 Unilateral termination: same rules as above.
6.13 No-show without contact \u2192<\/span> Full payment due.
6.14 Program adjustments may be made after consultation and agreement.<\/p>\n

Article 7 \u2013 Rates and payment<\/h2>\n

7.1 Rates may be adjusted annually.
7.2 Report objections within 14 days.
7.3 Payment remains mandatory in the event of an objection.
7.4 Errors in billing details \u2192<\/span> \u20ac15 costs.
7.5 Also in the event of reversals.
7.6 Amendments fall under Article 6.
7.7 Payment within 14 days (companies):
\u2013 Statutory interest
\u2013 Collection costs (15% + \u20ac40 administration)
7.8 Consumers:
\u2013 7-day payment
\u2013 14-day reminder
\u2013 Then interest + costs
7.9 Collection costs according to BIK scale.
7.10 Payments are first debited against charges.
7.11 Incapacity program \u2192<\/span> Intake costs only.
7.12 VAT applies.
7.13 Joint and several liability in case of multiple clients.
7.14 In case of non-payment \u2192<\/span> suspension or dissolution.<\/p>\n

Article 8 \u2013 Inability to pay<\/h2>\n

Dissolution possible in the case of, among others:<\/p>\n